Sports / Mobile
This glossary covers the words and abbreviations you encounter across our lobby, account pages and wallet screens — from game mechanics to odds language to payment steps.
Knowing what a term means before you commit to a session changes how you use the platform. When you see RTP listed on a slot panel from Pragmatic Play or Habanero, you know it describes the theoretical
Terms like RTP, volatility, RNG and payline appear on individual game panels and in provider information screens. Pragmatic Play, Habanero, CQ9 and other studios on this site display these where the game or provider chooses to expose them — not every title shows all values.
Asian handicap, over/under, moneyline and spread are displayed on the sportsbook bet slip before you confirm. Cricket markets — including BPL and international fixtures — use the same odds language as other sports, so one read of these terms applies across every market you open.
Deposit, withdrawal, balance, e-wallet and transaction history all appear inside your signed-in account area. When you send a bKash or Nagad transfer, the transaction record in your account wallet uses these exact labels — check the amount and status fields there after each move.
Rollover, wagering requirement, eligible games and expiry are the terms most often found in the conditions attached to any active information. Read each condition in the signed-in promo area before playing; they define which game categories count toward the rollover target.
RTP stands for Return to Player. It is a percentage published by a game provider — such as Pragmatic Play or Habanero — showing the theoretical average a game returns over a very large number of rounds.
House edge is the mathematical advantage the platform holds on each game or market. It is the complement of RTP on slots and is built into the odds on table games and sportsbook markets.
Volatility describes how a slot pays out — frequently in smaller amounts, or less often in larger amounts. High-volatility titles from studios like CQ9 or Bigtime Gaming can go many rounds without a significant return; low-volatility games pay smaller amounts more often. Providers display this where they choose to.
A wager or turnover requirement states how many times a balance or credited amount must be bet before a withdrawal request is processed. The exact multiple appears in the conditions of any active information inside your signed-in account area. Always read this before starting play.
In slot terms, a jackpot is the highest prize-tier a game feature can reach. Some titles from Microgaming or Pragmatic Play carry a progressive pool that grows with play across many sessions; others have a fixed top
A live dealer game streams a real human dealer running a table — baccarat, roulette or blackjack — from a studio. You place bets on screen while watching the physical action.
Asian handicap is a betting format used in football and cricket markets that removes the draw outcome by giving one side a fractional or whole-goal head start.
Over/under is a market where you decide whether a measurable game total — runs in cricket, goals in football — will finish above or below a line the sportsbook sets. The line and the odds for each side appear on the bet slip. It is separate from predicting which side wins.
Rollover is the number of times a specific balance must be wagered before it becomes withdrawable. It appears in information conditions and sometimes in welcome-offer terms. Check the figure and the list of eligible game categories in your signed-in account to understand what play counts toward clearing it.
An e-wallet here means a mobile money account — bKash, Nagad or Rocket — used to send deposits or receive withdrawals. You link the wallet number in your account settings. Transaction records, including bKash deposits and Nagad transfers, appear in your account wallet history after each completed move.
KYC stands for Know Your Customer. It is an identity verification step the platform may require before processing a withdrawal. When prompted, follow the instructions shown in your account verification screen — the fields and document types accepted are listed there. Completing KYC is required to unlock full withdrawal access.
Responsible-play controls are session and account tools that let you manage how you engage with the platform. These may include the ability to pause your account or set usage reminders through your account settings screen.
Seeing terms side by side in a real scenario is the fastest way to confirm you have read them correctly. Say you open a slot from Habanero — the game panel may show an RTP figure and a volatility label before you start.
When you open a Pragmatic Play or CQ9 title, look for the info or paytable icon. Where the provider exposes RTP and volatility, they appear there. Use them to compare titles before committing a session balance, not as a round-by-round forecast.
On a cricket or football market, the bet slip confirms the handicap value, your stake and the potential return before you submit. Asian handicap lines often come in 0.5 increments to eliminate a draw; confirm the number shown matches your reading of the market before placing.
After a bKash deposit, open your account wallet history. The record shows the amount, the payment method label and the status. If the status reads pending, KYC or a document step may be outstanding; the account verification screen will show what is needed to proceed.
Before starting play on any promoted balance, open the information detail in your signed-in account. The rollover multiple, eligible game categories and expiry date are listed there. Games from Microgaming, JDB and other studios on this site are eligible only where the information conditions explicitly say so.
If a definition in this glossary does not match what you are seeing on your account screen, or if a term appears in a notification you do not recognise, reach out through the routes published on the site.
The live chat button is visible on the site when support is available. Use it to ask about a specific term you have seen on your screen or to get a step-by-step read of your account status in real time.
The help centre on the site carries written explanations of account steps, wallet actions and common game terms. Search the term you encountered and check whether the article covers your situation before contacting live support.
Your signed-in account area has a support or contact section where you can submit a query about a term or a transaction label. Include the screen name or section where you saw the term so the team can locate the exact context quickly.
Open the game from the lobby and look for an info or paytable icon inside the game screen. Where Pragmatic Play, Habanero, CQ9 or another studio publishes RTP, it appears there. Not all titles expose this figure; if it is absent, the provider has not made it available for that game.
Log in and open the information or bonus section of your account. If a rollover requirement is attached to your current balance, the progress tracker and the remaining amount are shown there. The section also lists which game categories count toward clearing the requirement.
Go to the verification section in your signed-in account area. The screen lists the document types accepted and the fields you need to fill. Follow the instructions shown there exactly — once submitted, the status updates in the same section so you can track where the review stands.
After sending a bKash transfer, open your account wallet and select the transaction history tab. Each deposit entry shows the amount, the payment method and the current status. If the deposit does not appear within the timeframe shown on the deposit screen, contact support through live chat with the transaction reference.
A half-goal handicap like 0.5 or 1.5 eliminates the possibility of a push — a result that would return your stake without a win or loss.
Log in and navigate to the account settings or responsible-play section. The controls available to you — such as session reminders or account pauses — are listed there with instructions on how to activate each one. Changes take effect as described on that screen; support can assist if you cannot locate the section.